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How We Handle Your Personal Data

At bs77, your personal data belongs to you — we collect only what we need to run your account, process deposits via Touch 'n Go, GrabPay, Boost dan…

Data collected only for account operationsTouch 'n Go, GrabPay, Boost dan FPX transactions encryptedYour data never sold to third partiesAccess or delete your data on requestAvailable where local law permits
bs77 How We Handle Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have questions about how we store or use your personal data, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within five working days.

Team online

Live Chat

Start a live chat session from the bs77 lobby page. Our team handles data access requests, correction forms and deletion queries through the same chat window, seven days a week.

Email Support

Send your data request to our privacy inbox. Include your registered account email so we can locate your record quickly. We acknowledge all emails within one working day.

Help Centre

The Help Centre on bs77.fun carries a dedicated Privacy section where you can submit a structured data request form, track its progress, and download a copy of your stored account data.

HOW WE PROTECT YOU

Explore Our Data Handling Standards

Security at bs77 is built around your account, not around a generic policy document.

Data Encryption

Every data point you submit — from your name to your Touch 'n Go wallet reference — travels over TLS…

Cookie Controls

We use strictly necessary cookies to keep your session alive and optional analytics cookies to improve page load times.

Account Security

Login attempts are rate-limited and flagged when the device or location differs from your usual access pattern.

Data Retention

We keep your transaction history and account records for as long as your account is active and for a further…

Third-Party Sharing

We share data only with payment processors (Touch 'n Go, GrabPay, Boost dan FPX, FPX) and identity verification partners strictly…

Your Request Rights

You have the right to access a copy of your data, correct any inaccurate details, or request deletion where no…

Common Questions About Your Data Rights

The questions below cover the situations most people ask about when they want to understand exactly how their data is used on bs77 and what control they have over it.

We collect your name, email address, phone number and payment identifiers linked to whichever method you use — Touch 'n Go, GrabPay, Boost dan FPX. We also log device and IP data for security purposes during each session.

Send a request to our privacy inbox from your registered email address or use the data request form in the Help Centre at bs77.fun. We will prepare and deliver a copy of your stored data within five working days of verifying your identity.

Yes. If your account is closed and no Malaysian regulatory requirement compels us to retain your records, we will delete your personal data from live systems within 30 days of receiving a verified deletion request via live chat or email.

No. We share data only with payment processors such as Touch 'n Go, GrabPay, Boost dan FPX and with identity verification partners strictly to complete transactions. Your data is never sold or passed to advertising networks.

Log in to your account, go to Privacy Settings, and switch off optional analytics cookies with one tap. Strictly necessary cookies that keep your session running cannot be disabled, but they do not track behaviour across other websites.

We post an updated version at bs77.fun/privacy-policy/ and notify you by email before changes take effect. Continuing to use your account after the notice period means you acknowledge the revised terms. You may contact us with questions before accepting.

Reach our privacy team through live chat on bs77.fun or email us directly. We aim to acknowledge all complaints within one working day and resolve them within five. If you remain unsatisfied, you may escalate to the relevant Malaysian data authority.